Customer Testimonials

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DealerRater Jun 6, 2023

Leased a 2023 Ioniq 5. Price was negotiated online before I stepped in the dealership lot. Entire process was quick. Dealt with Arash (Internet Sales Manager and Gordon (Finance Manager). Both couldn't be more courteous and professional regarding the transaction. Will want to work both again.

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DealerRater Jul 25, 2022

I had a great experience working with Mike Nam on purchasing my new Ioniq 5 SEL AWD. He is very easy to work with, no xx or any funny business just stright to the point with no surprises, exactly how a dealer should operate. I've visited 3 other dealerships(Fontana, Russel Westbrook Anaheim, Glendale and had terrible experiences at all three with bait and switch tactics, and rude customer service. If it wasn't for Mike Nam and this dealer I was planning to purchase a different EV vehicle so glad I found this place. This is my 7th Hyundai/Kia ...

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DealerRater Jul 10, 2022

My salesman was very professional and very polite. I really enjoyed speaking with Kyu and Hannah Davis and I love my new car

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DealerRater Jul 2, 2022

Super helpful and made buying a car easy from when I walked in to when I left

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DealerRater Jun 19, 2022

Mike Nam was absolutely amazing to work with! He was very knowledgeable, professional, helpful, and friendly. He went above and beyond during every step of the process. My family is so happy with our new car and had the best experience possible. Thank you Laguna Niguel Hyundai, and especially Mike Nam, for such a smooth and high quality process! We will definitely be back for our next car, and will recommend for all our friends to come here too 🙂

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DealerRater Jun 16, 2022

A very busy service department. All service advisors were courteous, polite and attentive to clients. Jose Valles was my advisor. He kept me informed as to my service details, when my car would be ready and how much the service would cost. A great team of service advisors!

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DealerRater Jun 4, 2022

I leased my 2019 Hyundai Kona EV from this dealership. Now it's now to make the decision to forego or buyout. Considering we are going through pandemic, I had barely used the car but I love every minute of driving it. I made an appointment to come in to discuss the available options and Mike Nam helped me. He was very friendly and patient to help me with the buyout process. The service here it's top notch including Hans Ham (finance) that helped me with the paper signing. I highly recommend this dealership if you are looking to get ...

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DealerRater Jun 4, 2022

Karim Soliman was very helpful and a pleasure to work with. A great young man with a bright future ahead of him. I would buy from him again and again.

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DealerRater May 26, 2022

I bought my 2019 Hyundai Santa Fe at this dealership and have had it serviced here as well.Danny Martinez has been my advisor. He greets me by name when I arrive and goes over all my concerns (which are few) to make sure everything is covered .Danny is professional,efficient with the paperwork,and excellent at closure. He makes sure a loaner is available for my use (if needed) and advises me by phone when my car is ready.It is no wonder why he is the senior service advisor.TOP NOTCH!

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DealerRater May 25, 2022

Mike Approach me as soon as I get to the dealership. He was kind patient I was willing to fill my needs. I was really happy to have a business with him.

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DealerRater May 19, 2022

Genesis purchased and only serviced at this dealership with no problems(2016 Genesis).Angel was my contact and was thorough and professional.

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DealerRater May 14, 2022

Mike Nam is patient, kind, thorough and goes above and beyond with customer service! I was simply buying out my lease, but he treated me as though I was purchasing the most expensive car on the lot; with respect.

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DealerRater Apr 22, 2022

Very good service. Had a disappointing visit at Laguna Hills Hyundai...really a joke. Visit to your agency a better experience. Daniel Martinez was my service advisor. His team found a crack in my turbo, ordered a new one and said they would call me when it arrives, no charge, and washed my car. The only downside was that I wasnt offered a loaner. However, I found your lounge which was pleasant and had free bottled water. Overall, not a bad experience!

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DealerRater Apr 12, 2022

First service on our Kona EV. It was easy to book online, same day, and service advisor Delano got it turned around promptly. Excellent experience all around!

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DealerRater Apr 9, 2022

Tim Bright was very personable! He explained what services were needed and what to expect for my next service. He made my day! He offered to walk me to the waiting room and asked about my day.

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DealerRater Mar 25, 2022

It was a quick and painless processes purchasing a 2022 Elantra SEL at this dealer. I have purchased vehicles from different brands and dealers (Mercedes, Toyota, Honda, Nissan, GM, Chrysler, ..etc..) thru both in-person and on-line, and this was the best experience I have so far. Hamid Rah was very nice, friendly, polite, and helpful. Mr. Phu Ho was also so nice, friendly, polite and extremely helpful, but at the same time he was honest and straight to the point. Before visited this dealer, I have done lots of researches on-line and decided come to this dealer to reverse one of ...

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DealerRater Feb 28, 2022

Everyone is so nice and friendly. Humid Rahmatollahi took great care of me and I couldn’t be happier in my new 2022 Electric Kona. Thanks much Hundai of Laguna Niguel! Mimi

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DealerRater Feb 21, 2022

the ease of our purchase was outstanding, everyone was nice, friendly and helpful. It made for a wonderful day, Thank you, Matthew Epps

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DealerRater Jan 21, 2022

My husband and I love this dealership. We have purchased multiple cars from this dealership with the past owners and now current. They are very professional, don't pressure you, and give you a fair deal and great customer service. Matthew assisted us in finding the best car for us and David in finance was very helpful. I also had service done on the vehicle yesterday and they were very helpful and speedy. We will purchase from them again.

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DealerRater Jan 7, 2022

This was one of the easiest car buying experience I’ve ever had. Thanks to Mike Nam and the rest of the team, we were able to get our new car!

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DealerRater Jan 7, 2022

The technician was patient and helpful even though he was very busy keeping the vehicles moving through the service process. I felt like they were doing a great job

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DealerRater Dec 31, 2021

Mike is a helpful salesman who helped me find the car that I wanted. The whole team is professional and knowledgeable. They are a group of happy people.

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DealerRater Dec 22, 2021

The service was great. Everything fine with the time expected. Easy drop off and they changed my key battery without a charge.

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DealerRater Dec 22, 2021

Jose Valles has been helping me for as long as I can remember! He has always been incredibly helpful and always makes sure that I am given a fair deal. My car went through the process of the lemon law, and he took care of making sure I got the help and service I needed to keep the car in spite of that. He has always gone above and beyond in making sure I got a fair deal.

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DealerRater Dec 9, 2021

Alex Flores, in the service department, was a total pleasure to work with. His professionalism and politeness far exceeded my expectations and made a great first impression at the dealership service department.

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DealerRater Dec 8, 2021

Very professional. The facility is very clean and the staff very friendly. I’ve been coming there for four years now.

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DealerRater Dec 6, 2021

Service was very good, Hamid was very helpful, the page work went very well. Everyone was very friendly

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DealerRater Dec 1, 2021

I was totally unsure about what to do about my car lease ending. Mike Nam listened to all my many questions & concerns. Together we came up with a great solution. I will be back to get my next car there soon- when things calm down a bit. I appreciate his professionalism and willingness to address all my concerns!! He is a good representative for Hyundai!! Thank you, Mike!!

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DealerRater Dec 1, 2021

With car prices the way are right now. To say I had anxiety about making a purchase is an understatement. Sticker shock with “market adjustment”, VERY few HEV and PHEV vehicles to speak of in 100 mile radius. I managed to find the 2022 Tucson PHEV I had my eye on at this dealership. However, I was still far from convinced it was the right time financially to make a purchase. Jin Kim , Arron Vega, and the manager Phu all helped me for HOURS! We test drove, talked about the market, pricing, financing, etc. They went above and beyond to work with ...

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DealerRater Nov 24, 2021

Compared to other local competitors we visited, our experience at Laguna Niguel HyunDai was by far the best. Mike Nam created a respectful, professional experience. He listened to our needs, rather than pressuring us to buy what other dealers wanted to sell. Highly recommend working with Mike and his team!

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DealerRater Nov 19, 2021

The expirence was very professional, quick, and my appointment was on time. Alex, my service representative was very organized, polite and his follow up was great.

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DealerRater Nov 14, 2021

Matthew Epps our sales person took the process of buying a car and made it a pleasant no hassle or pressure situation. Thanks Matt!!!!

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DealerRater Nov 9, 2021

Scott in service is top notch. Kudos to Angel and Alex as well. The entire environment has been 2nd to none since I bought the car one year ago. Way to go guys!

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DealerRater Nov 8, 2021

Excellent service! Efficient and friendly staff. Danny Martinez is the best!! Highly recommend for service.

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DealerRater Mar 22, 2021

Love my Hyundai and the service on my recall visit! I will look forward to my next visit! Follow up service is very much appreciated.

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DealerRater Jan 6, 2020

Work with DEVON Overhuel. Devon took most of the stress and complication our of car purchase. Very grateful for his patience, albility to listen and consult. Excellent follow-up.

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DealerRater Aug 20, 2019

We have purchased other cars at this dealership so went back because of past experience. We had the extreme pleasure of working with Aaron Vega. Aaron is a very knowledgeable, friendly, and customer driven sales person. He helped us narrow our search and spent so much time with us as we constantly had questions to be answered. We went back over a few days as we eliminated other dealerships and cars. Aaron never once bombarded us with calls or texts or emails, he was not a hard pressure sales man and that was why he was such a pleasure to ...

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DealerRater Jun 16, 2019

Working with me from day one on getting my new Ioniq, Keyvan Bigharaz was awesome. I really don't enjoy high-pressure sales guys at dealerships, and Keyvan never made me feel pressured at all. I initially went in for a test drive and explained that I would be ready to purchase in a couple of months... and surprisingly, he simply asked me to let him know when I was ready to buy. He was very considerate of my time and my needs, and when I came in to purchase he made it happen flawlessly. From getting me the right price ...

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DealerRater Mar 29, 2019

When I got into the dealership Kevyan was the first person that walked up to me. It was straight business, I told him what car and price I wanted and he made it happen. I didn't have to hassle or bargain too much and I got a great deal on a new Genesis g70.

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DealerRater Feb 19, 2019

Aldo is fantastic! He is truly a superstar! He was professional, knowledgeable and honest. He treated us like close family member. His approach was not pushy and made us feel like we could trust him which led us to come to this dealership. I have brought many cars over the past 35 years and this was one of the best experiences ever. Thank you!

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DealerRater Feb 10, 2019

I have seen a second hand car online and it was exactly what I was looking for. The salesman greeted me with a smile and he said Welcome To Allen Hyundai, how can I help. He went inside as I was looking at the car ( which looks great) and came back with the keys. The best part is when the Sales Manager Blair intervened and said are you being taken care of, which was very considerate of him. I ended up talking with Bessai and Blair about my deal, talking to both of them I felt like they were old ...

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DealerRater Sep 14, 2018

VERY PLEASANT EXPERIENCE. Would highly recommend seeing Mark for your salesman wonderful salesman. Craig in finance was very easy to work with great person. GREAT

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DealerRater Jun 28, 2018

Customer service AAA++. They are all very nice and friendly. Very helpful, no pressure. I would recommend my friends and family to purchase the car from them. My purchase was smooth and best deal ever. Thanks. I love my car.

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DealerRater May 30, 2018

I knew what car I wanted and wanted to get it as cheap as I could. I messaged 20+ dealerships overnight. Aldo Balgioni responded. He was short and professional, at no point did he seem like he was selling something, but he still seemed engaged. He asked me what I wanted, I told him, and he met me at my requirements and price without any hassle. I came in and bought the car, out the door in less than an hour. Even on the finance side, the advice was actually consultative and helpful. I would likely end up re-leasing with them ...

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DealerRater Mar 13, 2018

While researching vehicles, I was doing many vehicle test drives at a variety of dealerships. Allison Skelly was very helpful. I had many questions and drove three different vehicles. Allison was very knowledgeable of the Genesis line. She was very patient with me and addressed all of my questions and concerns. She took her time to make sure I could make the right decision on my new vehicle based on my time with her and my time in the vehicles. She also made certain that I had brochures with the features that mattered to me highlighted. She followed up with ...

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DealerRater Feb 1, 2018

I worked with Allison Skelly - very knowledgeable and helpful through the whole process. I love the Service people also at Allen - and that combination of excellent Service and Allison in sales made me a very satisfied customer! Dick Parsons 247 Via Sedona San Clemente, CA. 92673

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DealerRater Jan 30, 2018

I was purchasing my first new car, so I really didn’t know what to expect, but Cris made the process very smooth and felt like he was looking out for the customer. I had to find a car because the last one I had broken down and I couldn’t have asked for a better first time experience, thank you Cris!

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DealerRater Dec 25, 2017

My experience at this dealership was very effecient, pleasant, and met my value price expectations. Staff was very professional and provided a great service. I will certainy retun and recommend to friends.

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DealerRater Dec 23, 2017

Great to have a no nonsense dealership and for sure will purchase my next car over here again. Keep it up Laguna Niguel Hyundai and best wishes for a great New Year.

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DealerRater Dec 23, 2017

Excellent experience! Thank you for everything cris! I love my new little Elantra. It drives great and has all of the new technology I was looking for that is still easy to use

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DealerRater Dec 22, 2017

I got a best price compared to other dealer ships fot Tousan value package 2017. Thanks to shahriar the person who helped me a lot.

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DealerRater Dec 19, 2017

Cris Baker and Blair Morrison were always there for me as I took forever to decide which color and upgrade package I wanted. They were both kind and patient with me as I can be a pain in the ****** because I am so picky. I got exactly what I wanted and they are so great to work with as this vehicle was very difficult to obtain; no fault of the salesmen though. Hopefully in the near future Genesis will be able to take customer orders on their G80's and G90's. I am extremely happy with the G80 I ...

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DealerRater Dec 19, 2017

Maybe it was my fault but I should have been shown other vehicles that had back up camera. At one point my salesman did not think the Elantra even had such so directed us to the Sonota which we ended up purchasing. I later found out the Elantra did indeed have a back up camera so I purchased it. It was never suggested to look at the Accent. I assumed it didn't have the camera but later found out it did. I should have purchased that one. It took at least 3 hours from when I agreed to the purchase ...

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DealerRater Dec 14, 2017

I test drove the Ioniq at another dealership but bought from Allen because they were easy to talk with and friendly and knowledgable. The dealership is farther from me, but I will drive to get my car serviced there.

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DealerRater Dec 14, 2017

We are satisfied with this dealership and appreciate the care given. We have owned a Sonata and now leased a hybrid Ioniq from here. We like the convenience and care given us.

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DealerRater Dec 14, 2017

everything was great, Jamie was excellent, would recommend dealership, clean and friendly environment, good location to my work, A+ experience, everyone was very nice, will be back again

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DealerRater Dec 12, 2017

This is our 4th auto purchase/lease from Allen Hyundai and likely will not be our last. Blair Morrison is always professional and knows what we need. He went out of his way to make sure we got the car we wanted.

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DealerRater Dec 12, 2017

Thank you Chi for helping me lease my first car! I am very happy with the service. I will definitely recommend this Hyundai dealership to my friends.

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DealerRater Dec 12, 2017

Cris Baker was a phenomenal salesman. He was very professional and knowledgeable about selling and leasing a vehicle. I would highly recommend the Allen Hyundai to all my friends.

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DealerRater Dec 9, 2017

Keyvan was extremely informative and was able to show me all the features and included options. Cameron and Keyvan understood what I was looking for and they were able meet my pricing expectations. The entire purchase process was very smooth.

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DealerRater Dec 7, 2017

best dealership experience ever. Shout out to ALDO, KIAN, BLAIR, ALI ! YOU guys were extremely kind and very very accommodating and very helpful. There was no aggressive selling there was no haggling. What a great experience.

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DealerRater Dec 6, 2017

We are pleased owners of latest Santa Fe, Sport. This is the 7th car for our family has acquired through Allen. 5 purchased 2 leased. Three of these were for our children. The latest purchase went well and completed in a timely manner. Thanks Allen.

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DealerRater Dec 6, 2017

This was the sixth or seventh vehicle we have purchased of leased from Allen and as usual we were very pleased. That's why we keep coming back.

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DealerRater Dec 2, 2017

All people were very patient and accommodating at every step of the process. The Sonata was delivered clean and without any flaws. great car and great people. Wish I cpuld offer higher praise.

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DealerRater Dec 1, 2017

This was the easiest and my favorite car purchase experience ever. Thanks for a great experience! I love my new vehicle! I will be referring my friends when they're in the market for a car.

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DealerRater Nov 25, 2017

This has been the best car buying experience I have ever had. The people here were very friendly upfront and honest. They all went out of there way to make buying a car a good experience.

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DealerRater Nov 23, 2017

My salesman, Aldo, was very friendly and pleasurable to work with. He was not pushy or aggressive as salesmen can often be and he made the entire car-buying process very simply and calm from start to finish. He was very knowledgeable about the car I was interested in addressed my questions and concerns before I felt the need to ask. I would recommend working with him again. When it came to financing, I worked with Ali and once again, he was pleasurable to work with and adequately explained my lease terms and made sure I was aware of the details ...

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DealerRater Nov 20, 2017

I had a great experience and will continue to choose Hyundai in the future. I am always impressed with the high level of customer service.

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DealerRater Nov 18, 2017

I was very pleased with my salesperson and I would recommend them to my friends and family. I knew what Inwanted and I was in and out within the hour.

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DealerRater Nov 16, 2017

I appreciate Cyrus and his entire staff. They were very professional, friendly, antentive and helpful. No one tried to waste my time. I feel like I was in and out with the vehicle I wanted at a fair price and feel very good about my purchase almost 3 weeks since I bought. I'd definitely recommend these guys

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DealerRater Nov 16, 2017

Blair was super helpful and made everything smooth and easy! Was quick to get back to me and communicated very well. Can't thank everyone enough. Love the car!

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DealerRater Nov 16, 2017

Walked into Allen Hyundai for a price I seen online couldn't get what they offered there do to limitations. Didnt turn me away was willing to work with me. Great and fun experience for a first time buyer

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DealerRater Nov 16, 2017

Before I went to this dealership, I’ve already talked to a few Hyundai dealerships but only Allen Hyundai was flexible enough to assist me with my lease problem. They are simply the best...one of the most positive car lease/purchase experiences I’ve had.

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DealerRater Nov 13, 2017

The overall service was Above Average. It took a while for getting the right pricing option. Aaron Vega was friendly and nice. It could be better if finance and insurance were explained properly. It could be faster. The dealership should more focus on the customer service than selling a car. Happy customer experience will bring more customers back.

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DealerRater Nov 11, 2017

Loved working with this dealership. Very happy with the help and options that were provided. I feel confident that the team had my best interests in mind.

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DealerRater Nov 11, 2017

This is what a car dealership should strive to be. Courteous, professional, attentive and friendly. A very family-oriented experience which resulted in a car purchase that left my wife and I feeling very good about the whole process. I will highly recommend Allen Hyundai to friends and associates. Well done, Allen Hyundai and a special tip of the hat to Aaron, Cameron, Alex and Ali.

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